At Infinite Net Solutions, we are committed to delivering high-quality digital and IT services to our clients. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed. By using our services, you agree to the refund terms mentioned below.

Nature of Services

Infinite Net Solutions provides customized services such as website design and development, web applications, digital marketing, SEO, maintenance, and other IT solutions. Since most of our services are digital and tailored to client requirements, refunds are limited and depend on the stage and type of service.

Refund Eligibility

Refund requests will be considered only if they are submitted within 7 days of the initial payment and before the project work has started. If the service delivered does not match the agreed scope and the issue cannot be resolved after reasonable revisions, a refund request may be reviewed.

Non-Refundable Services

Refunds will not be provided once the project work has started or completed. Services that are customized, partially delivered, or fully delivered are non-refundable. Payments made for digital marketing, SEO, hosting, domain registration, third-party tools, licenses, or any external services are also non-refundable. Refunds will not be issued due to change of mind or delays caused by the client’s lack of response or content submission.

Partial Refunds

In certain situations, Infinite Net Solutions may offer a partial refund based on the amount of work completed, project milestones achieved, and resources utilized. The decision regarding partial refunds will be made solely by Infinite Net Solutions and will be final.

Refund Process

To request a refund, clients must submit a written request via email mentioning their full name, registered email address, service details, and the reason for the refund. If approved, refunds will be processed within 7 to 10 business days through the original payment method.

Cancellation Policy

Clients may request cancellation of services by providing written notice. Cancellation approval and any applicable refund will depend on the project status, completed work, and the terms mentioned in this policy.

Policy Updates

Infinite Net Solutions reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us through our official website or email support.